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ISP and Usage
- To: linux ILUG <linux-il(at-nospam)linux.org.il>
- Subject: ISP and Usage
- From: "Marc A. Volovic" <marc(at-nospam)bard.org.il>
- Date: Wed, 23 May 2001 16:48:59 +0300
- Delivered-To: linux.org.il-linux-il@linux.org.il
- Sender: linux-il-bounce(at-nospam)cs.huji.ac.il
- User-Agent: Mutt/1.3.17i
Basicly, the "one computer rule" is an ass-covering device and a filter
against the uninitiated dweebs who _would_ call the ISP support saying
something like, "Duh... I want my home computer and the other home computer
to connect to internet. No, I do not know what kind of computer this is.
No, I don't know what opratung sistum my computers use. Yes, one does
say "start" on lower left. Other says "finder" on the top. No, I don't
know what NAT is. Network I connected - is cable, right..."
I _could_ go on with the monologue, but even you get the drift.
People like Gilad, Ira, Chen, Alex, Shlomi and even your humble
narrator do NOT need the ISP's technical support except to tell them
things like "Your side of the connections is failing. How do I know?
The LCP trace shows that. Yes, I connected only ONE computer to the
ADSL. No, I cannot choose network properties, there is no such thing as
network properties on my computer. No, there is NO network icon on
the left side of the screen. No, there is no other icon either - the
machine is NOT running a GUI. Yes, I can see the protocol trace. Now
please go and have this fixed." (This is a slightly overdramatised
conversation between myself and my provider).
I must admit that my provider fixed THEIR problem within 37 minutes.
The business support and business connection people in Barak, Izahav and
their ilk assume that they will be talking to even slightly competent people.
Home users are, as this list proves amply from time to time, not.
Flamariciously yours,
Marc
--
---MAV
Linguists Do It Cunningly
Marc A. Volovic marc@bard.org.il
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