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Re: [OT] my latest experience with internet zahav
- To: Noam Meltzer <tsnoam(at-nospam)zahav.net.il>, IGLU <linux-il(at-nospam)linux.org.il>
- Subject: Re: [OT] my latest experience with internet zahav
- From: Hetz Ben Hamo <hetz(at-nospam)kde.org>
- Date: Fri, 14 Dec 2001 12:33:28 +0200
- Delivered-To: linux.org.il-linux-il@linux.org.il
- In-Reply-To: <1008276078.1217.3.camel@givald>
- References: <1008276078.1217.3.camel@givald>
- Sender: linux-il-bounce(at-nospam)cs.huji.ac.il
Ahh, thats nothing...
Try to talk to netvision! I had a problem (I think all Netvision's ADSL
people in tel aviv area had), that I got a message on my Linux FW: pptp LCP
terminated by peer..
Tried to talk to Netvision. They don't support Linux. Ok. Booting to Win XP -
ahh, the same problem, just windows says I have a bad user/pass (weird, I do
remember my user/pass)... call Bezeq ADSL.. Linux? we're not supporting
Linux. XP? no we don't support it.. test with guest@OTest - that works,
meaning the ADSL itself is ok (didn't they hear that a person could actually
telnet to his ADSL modem and diagnose and reboot remotely?)
Going back to netvision - doing again checking, everything seems ok, until
the support person remember - they have a problem with the ADSL service with
their servers. 30 minutes top and it will be fixed. 6 hours passed and at 4
AM it was fixed. (netvision - what is it? do you run the Red Back on NT or
what?)
bloody bastards, I tell you that....
--
Hetz Ben Hamo
hetz@kde.org
On Thursday 13 December 2001 22:41 pm, Noam Meltzer wrote:
> hi!
> just thought some1 would want to consider this before he decides to move
> to internet zahav.
> since yesterday morning i was unable to connect to zahav with my adsl.
> (it is connected to a linux box, doing masq)
> today i called internet zahav technical support, asking if they have
> some known problem. they claimed not. after hearing i have linux, the
> guy, named Yotam, instantly said "we dont support linux".
> fine. but i tell you that the problem is with your service because i
> manage to start the ppp connection, it just doesn't work (suddenly
> yestreday's morning after half a year it works great).
> he convinced me to try to talk with bezek.
> after ***20*** minutes of waiting on the line, a guy named Yosi answered
> and for 15 min. we tried to debug the problem with voodoo (which i
> already tried even before i called zahav) - shutting down the computer
> restarting the adsl, after the sync turn on the computer - bla bla.
> he tried to check my line from remote and said its ok. and bezeq had no
> problem. i tended to believe him.
> now i went deeper (maybe to late), added some rules to syslog.conf and
> tried to connect. now i suddenly saw that i manage to establish ppp
> connection but when i try to authenticate using pap, i got a mesg from
> pppd "Your group is not active".
> this msg. says one thing - i have a problem with the user on zahav's
> servers. reasonable to me? not to the help desk person named Chen from
> internet zahav i was now talking with.
> Chen, which reminded me more a secretary than an helpdesk said
> immediately that the problem is with the linux - OFCOURSE.
> I tried to explain him whats pptp, ppp, and pap. but no success, it was
> like talking with me japanese. i decided to offer to connect my win2k
> machine to the adsl, while commenting that i don't belive it will work.
> then he said - "uh, but i still don't support win2k" (what the
> hell?!?!?!)"i'll use my pictures" (he has jpgs of how win2k
> configuration should look like)
> after configuring the win2k exactly as he wants it (now click the right
> button of the mouse.... lalalal) and trying to connect - tada - it
> didn't work.
> now he goes check on the server - "uh, sorry sir, but it seems like your
> user is for some reason not defined to use adsl" (what the f**k?!?!?)
> "i'll give you a temporary user until your user will be fixed".
> now - wouldn't it save me 25 min. of radiating my had with the cell
> phone because i don't have phone the pc, and a bruto of 1 hour from my
> time waiting on the phone, if they would only try to check my user on
> the server FROM THE BEGINNING?
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