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TclTek Mailing List for Service Announcements




Shalom,

This message is sent to you as a service of TclTek Ltd.'s Internet services
department.

>From time-to-time we experience scheduled or unscheduled changes in service
that can affect you. We will do our best to inform you of these changes ahead
of time through this mailing list - isp@tcltek.co.il.

You can view the postings to this list at http://www.tcltek.co.il/service.txt.
In the event that you are not able to receive your email, cannot log into one
of our modems or have other connectivity problems, please check this URL for
service announcements.

If you wish to be removed from this list, please send an email to
Majordomo@taragon.tcltek.co.il with the text "unsubscribe isp" in the body
of the message (not in the title).

Latest service announcements:


1. Line Speed Upgrade

Last week we upgraded our frame relay line to 128Kb. We expect that this will
provide a noticeable increase in speed for dial-in and FTP customers.


2. Mail Server Performance Fix

We fixed a bug in our installation of qmail that had caused the mail to be
delivered once in 25 minutes instead of immediately. We also closed the
mail server to outgoing SMTP except for dial-in users and local users in order
to prevent spammers from using our site to relay email. Unfortunately we had
some installation problems that caused mail for most domains to be bounced.
The problem started at about 23:00 on January 20 and lasted until 23:00 on
January 21. We now have new testing methods to identify this type of problem
immediately next time we do a re-installation.


3. Telephone Support Upgrade

Mr. Isam Abuteir, our QA manager, will be available to provide telephone
support for Internet service problems from 09:00 to 16:00 Sunday through
Thursday at 02-679-6452.

Best Regards,

 - yba


   EE 77 7F 30 4A 64 2E C5  83 5F E7 49 A6 82 29 BA    ~. .~   TclTek Ltd.
 =}-------------------------------------------------ooO--U--Ooo-----------{=
  - benavrhm@tcltek.co.il - tel: +972.52.670.353, http://www.tcltek.co.il -